A Massachusetts’ company that inspired mass transportation more than 129 years ago as the MBTA started its first trolley car – is stepping into the Digital Age with the launch of electronic ticketing and free Wi-Fi across its modern fleet of buses beginning Thursday June 1st.
The upgrades will allow passengers on the P&B to board more quickly and depart sooner by reducing the time it takes for bus drivers to process cash transactions as pre-boarded customers wait. P&B will also soon debut its new website where customers will find an easy point of access to purchase tickets online and download them to their Smartphones or printers.
“We were worried that we were getting ahead of our passengers with all this new technology, but when we started to talk to them about it they were very positive to the point where they were telling us this is what we want,” said Chris Anzuoni, Vice President of Plymouth & Brockton, whose family has owned P&B for 69 years. “Many of our customers have been riding with us for generations. Our drivers know many of our customers on a first name basis, so we are very focused on getting this done right,” said Anzuoni.
Plymouth & Brockton will also implement a modest fare increase on June 1 – the first increase since 2013 – which is necessary to maintain a modern, customer-focused transportation system. For less than the cost of driving and parking, our passengers can get some work done on the bus, catch up on their sleep or read, and leave the driving to our experienced drivers. One-way and round-trip tickets will increase by about five percent while commuter fares on the 10-ride ticket book, now about half the cost of other P&B fares, will see a 10 percent increase. Commuters riding from Barnstable to South Station in Boston, for example, will continue to ride for under $20 for a round-trip ride.
Passengers can still purchase tickets from all existing ticket agents was they have in the past, but bus drivers will longer be able to sell tickets effective June 1, 2017.
The new Plymouth & Brockton website will soon be live and will located at the same old location –
p-b.com. The new website will include a tutorial for how to purchase and use your electric ticket.